Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes-Measurement framework (MF) and organization maturity model (OMM)

Publisher:
British Standard / ISO/IEC

Document status:

Active

Format:

Electronic (PDF)

Delivery time:

10 minutes

Delivery time (for Russian version):

200 business days

SKU:

ISO/IEC 30105 specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services.

Cross References:
ISO/IEC 30105-2:2016
ISO/IEC 33003
ISO/IEC 33002
ISO/IEC 33020:2015
ISO/IEC 33004:2015
ISO/IEC 30105-1
ISO 37500
ISO/IEC 30105-4
ISO/IEC 33063
ISO/IEC 33001
ISO 9000:2015

Incorporates the following:
Amendment, April 2020

File Size :	1 file , 3.6 MB
ISBN(s) :	9780539049121
Note :	This product is unavailable in Russia, Ukraine, Belarus
Number of Pages :	34
Product Code(s) :	30395730, 30395730, 30395730
Published :	04/16/2020

BS ISO/IEC 30105-3:2016+A1:2020 PDF

Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes-Measurement framework (MF) and organization maturity model (OMM)

History

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